Property Maintenance

Improving business processes and workflow by replacing existing systems with a faster, more reliable and scalable solution for a growing property management and real estate holding company.

 

Technologies

Leasing
Property Management
Reporting
Davis Enterprises Property Management
Davis Enterprises Property Management
Davis Enterprises Website

Challenge

Davis Enterprises is the owner and manager of a large number of real estate holdings in the south Jersey area. Their holdings consist of a number of rental apartment communities and commercial properties for which they must provide on-going maintenance, and modernization.

Like many businesses that XCENT becomes involved with, it is due to a failed attempt to grow basic home-grown Access solutions into efficient, high-performance, and sustainable solutions.

What started out as an effort to help them better manage their maintenance work orders has turned into a platform which provides just about every business process their maintenance department requires to do their job.

Solution

XCENT developed a platform over time that provides Davis with:

  • Management of Properties, Units, and their Tenants.
  • Work order management which includes tracking of work personnel assignment and effort as well as parts and big-ticket items.
  • Support for special actions such as recurring work orders, and tenant changes
  • Comprehensive multi-location inventory tracking system which includes average cost tracking, and support for physical inventory processes.
  • Reporting on costs and exports to the Davis' general ledger for cost accounting at the location level.

XCENT is now working with Davis to evaluate the introduction a mobile solution to their process which would provide more current information on inventory positions and work order statuses, which can only improve their tenant's experience.