xcInfoBase is an online FAQ database and knowledgebase application that integrates with the rest of the XCENT web server application suite. xcInfoBase allows you to quickly and easily add a full featured knowledgebase system to your existing site and have it seamlessly integrate with your site. It is a powerful way to support your clients and customers by providing a source of answers to your products and services.

User Features

  • Fully searchable knowledgebase
  • New and updated article view
  • Unlimited categories
  • Unlimited articles per category
  • Ask direct question and get response by email

Administrator Features

  • No knowledge of programming necessary
  • 100% seamless web site integration using a plain HTML template that you can design yourself. Example template included that you can modify
  • Easily change fonts and colors using settings and CSS
  • Easy to use interface allows you to maintain your articles from anyplace using just a browser
  • 100% ASP VBscript means you have the source code and can make your own modifications if you wish
  • Built to be able to be used on shared web servers with most ISP's and web hosts. No DLL's or executables!

Requirements

  • Microsoft IIS 4.0 or later Web Server: Windows 2003 Server, Windows 2000 Server, Windows NT 4.0 with Option Pack 1: (Microsoft Internet Information Server (IIS) is the default web server for Microsoft Windows servers. Some versions of Windows Server may need to have certain components updated to the most recent version (freely available from Microsoft)).
  • Database: Microsoft JET database file (MDB) or Microsoft SQL Server 7.0 or later (Microsoft Data Access Components (MDAC) and the related Active Data Objects (ADO) libraries and drivers may need to be updated to the most recent version. Version 2.5 or later of MDAC is recommended and is available for free download from Microsoft.)

Pricing & Licensing

Online Demo

Online demonstration versions of our applications are available so you can see them in action. Please note that the demo versions are setup and configured to use as many features of the application as is possible. However, since the administrator features are also available for demo use, it is setup in a secure demo mode so that certain functions do not actually make any configuration changes in the administrator, or some features may only be simulated (like the mass email feaure) to prevent abuse or somebody accidentally disabling the demo. If you have any questions about the demo, or the application, please ask and we will be glad to answer and address all of your concerns.

The User Demo allows you to see the application work from the end user's point of view. This is the functionality that your site users would see on your site. Remember that you will be able to customize the overall appearance, like fonts, colors and your templates, in order to make it fit into your site's visual design.

 See the xcInfoBase User Demo

The Admin Demo allows you to see the application work from the administrator's point of view. This is the functionality that you would see when you want to login and maintain the system with the administrator account.

 See the xcInfoBase Administrator Demo