The online FAQ database contains hundreds of answers to frequently asked questions, articles on using our
web server applications and other related technologies, and resolutions to common problems. If you are seeing
an error message, be sure to try searching on the error message or error number that you are seeing.
|
| |
| |
| |
| |
|
What does it mean when I try to access my site and get an error message like this?
HTTP Error 500-13 - Server Too Busy
|
|
|
This message starts to get displayed to site visitors when the web server is overwhelmed with traffic, or is running low on resources for the amount of traffic it is being asked to serve. This typically can start off as only certain active content pages seeming to generate this error while your plain HTML only pages still display normally. By active content pages, we are referring to any page that requires some degree of processing. ASP, JSP, PHP, Perl and other CGI types of pages all fall into this category.
Active content pages can start failing first when the web server is nearing the point of being completely overwhelmed, as processing active content pages is more work than serving up a static HTML only page. So the active content pages are the pages that start failing first.
The pages that start failing and displaying this error may be erratic or only seem to happen on certain pages or when certain operations are attempted. This can occur because the web server has certain pages already preloaded and knows that these pages do not require as much processing. For example, an ASP page that is just a basic web form, like a Contact page, may simply email information to an address as does not put much of a load on the server for that particular page. But, another page that does more work, such as connecting to a database and running database queries and processing the results, takes much more processing on the web server and is more likely to generate this message when the web server is approaching it's limits.
If you see this message on rare occasions, then your server might be hitting its limits only during peak traffic hours on your site. This doesn't necessarily mean anything is wrong, but you should keep a watch on it or investigate it further. It may mean that it will soon be time, to move up to a more powerful hosting solution. If you or your users are regularly seeing this message, then it is certainly time to move up to a more suitable hosting solution.
Note: Unfortunately, not all ISP's or web hosts provide the same quality of service. Some hosts may tend to oversubscribe their shared web servers and create the type of situation outlined in this article. If your host has chronic problems and is not able to host your site on a server that exhibits this behavior, then the only means to correct it is to migrate to a dedicated server solution, or else find a host that can provide a better quality of service to you.
Additional References
Microsoft Knowledgebase Article 248037
|
|
|
|
| |
