The online FAQ database contains hundreds of answers to frequently asked questions, articles on using our web server applications and other related technologies, and resolutions to common problems. If you are seeing an error message, be sure to try searching on the error message or error number that you are seeing.

Question E-mails are being sent when a user registers but not when they place an auction/ad, what's going on?

Answer If you are using XcClassified Pro version 2.0 or greater or XcAuction Pro version 2.5 or greater, you need to specify the Email settings for both the Auction/Classified folder and also the Membership folder. This includes specifying the include file for the Email Component you are using as well as the gsMailHost and gsAdminEmail configuration settings. It is likely that your settings are correct for one area but not correct for the other area.