The online FAQ database contains hundreds of answers to frequently asked questions, articles on using our web server applications and other related technologies, and resolutions to common problems. If you are seeing an error message, be sure to try searching on the error message or error number that you are seeing.

Question I have asked for a link to be sent to my by email so that I can download one of your free applications, but when I click on the link in the email it says "File No Longer Exists".

Answer We assure you that we are not getting rid of the free applications.

Most likely, your email program simply truncated the link. Try copying and pasting the full URL into your browser. The URL should end in the file name. You can be sure that you have the full URL in your browser if it ends in ".zip".