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I ran the check version function in my administrator menu and it shows that an update is available. How do I get the update?
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When XCENT releases updates to our products, we notify all registered users by Email. If it is a minor release update (i.e. you are a registered 2.x user and we have another 2.x release), the update is free and we will send you a key to download it. If you did not receive this Email, it is probably because the Email address we have on file for you is out of date. Please contact XCENT and let us know your new information.
If you have one of the Free applictions and you see that an update is available in the Check Version page, you can download the newest version from the following location on the XCENT website: http://www.xcent.com/Downloads/.
For Information on installing an update or upgrade refer to our FAQ article about Installing an Update.
Note that if you no longer have access to the Email account with which we registered, we will ask that you fax us some proof of identity in order for us to change information related to your registration. Our FAX number is 1-215-269-6505.
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